Mohawk Valley Community College (MVCC) Online Authorization, Licensure, Complaints, and Policies
Mohawk Valley Community College is dedicated to upholding rigorous compliance standards. This website provides details regarding professional licensure status, state authorization for online course offerings, resources for students to submit complaints, web accessibility, data privacy, and policies on nondiscrimination. The website will be revised periodically to reflect any changes in relevant laws and regulations.
Authorization
State Authorization for Online Education Delivery
MVCC has received approval to engage in the National Council for State Authorization Reciprocity Agreements.
In accordance with federal regulations, institutions of higher education that receive Title IV funding and provide degree programs via distance or online education to students located in other states are required to obtain authorization from those states to offer such programs.
MVCC is actively working to adhere to the regulations of each state and to secure the necessary authorization to continue delivering our online degree programs. As a participant in the National Council for State Authorization Reciprocity Agreements (NC-SARA), MVCC is permitted to offer its online degree programs to residents of all other states that are members of NC-SARA.
Licensure
Mandatory Professional Licensure Disclosure
New York State is committed to maintaining the high standards of its licensed and certified professionals. To safeguard its citizens, specific criteria must be fulfilled by individuals seeking licensure or certification within the state. The academic programs offered by SUNY that lead to licensure or certification are meticulously structured to not only meet but also surpass these state mandates. This commitment reflects SUNY's role in ensuring public safety. It is important to note that other states may have distinct requirements; therefore, this disclosure serves as a resource for verifying the necessary criteria in those states if you intend to practice elsewhere.
In accordance with U.S. Federal Regulations, §668.14 and §668.43, and in alignment with the State Authorization Reciprocity Agreements (SARA) Manual version 24.2, MVCC provides the following information regarding the educational prerequisites for professional licensure and certification.
Professional Licensure/Certification Disclosure
Mohawk Valley Community College (MVCC) complies with U.S. Federal Regulations §668.14 and §668.43 regarding professional licensure disclosures.
Per NC-SARA Policy Manual (Version 24.2), MVCC provides the following information for students enrolled in programs leading to professional licensure or certification in U.S. states or territories:
- Nursing Licensure Disclosure
- Radiologic Technology Licensure Disclosure
- Respiratory Care Licensure Disclosure
Important Notes
- Students seeking licensure outside of New York State should verify that MVCC’s program meets requirements in their desired state.
- Federal regulations require institutions to provide accurate state-by-state licensure information. Students should contact their state licensing board for confirmation.
More Information
Complaints
Student Problem Resolution for Non-New York Residents
Students are advised to utilize the college's student problem resolution process before submitting a complaint to a state agency.
MVCC is a participating institution in the National Council for State Authorization Reciprocity Agreements (NC-SARA). Students enrolled in distance education programs outside of New York State may file consumer protection complaints following the process outlined below.
Step 1: MVCC Internal Complaint Process
Before escalating a complaint, students must first attempt to resolve the issue using Student Complaint Process
Step 2: Escalation to SUNY System
If a resolution is not reached, students must file their complaint with the SUNY System Administration Complaint Resolution Office before proceeding to state-level resolution.
Step 3: Appeal to NC-SARA Portal Entity (NYSED)
If the complaint is not resolved at the institutional or SUNY level, students may appeal to the New York State Education Department (NYSED) within two years of the incident.
Important Notes
- NC-SARA does NOT cover complaints related to grades or student conduct violations.
- The New York State Education Department (NYSED) does not handle initial complaints. Students must first follow MVCC and SUNY resolution processes.
External Complaint Resources
The United States Department of Education mandates that all higher education institutions provide prospective and current out-of-state students with the contact details of the relevant state agency or agencies responsible for handling complaints against postsecondary education institutions that offer distance learning in that state.
The information provided for each state is subject to change and will be updated regularly.
Contact details for each state are available, and students may also reach out to their respective state department of higher education.
Student Problem Resolution Non-New York Residents
Alabama Commission on Higher Education
P.O. Box 302000
Montgomery, AL 36130-2000
Alabama Department of Postsecondary Education
P.O. Box 302130
Montgoemry, AL 36130
Alabama Secretary of State's Office
P.O. Box 5616
Montgomery, AL 26103-5616
Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
- Alaska consumer protections and student complaints
- request a complaint form by email to EED.ACPE-IA@alaska.gov
Arizona State Board for Private Postsecondary Education
1400 W. Washington St.
Room 260
Phoenix, AZ 85007
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
423 Main St.
Suite 400
Little Rock, AR 72201
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from Adobe.
According to the Department of Education, the state of California at this time does not participate in the nationwide State Authorization Reciprocity Agreement (SARA). Further, the state of California does not have a process for managing complaints of California residents attending out-of-state public or non-profit institutions at a distance via online programs. Until such time that these items are resolved, students are encouraged to work with their institution regarding any complaints, or contact the California Attorney General's Office.
California Attorney General's Office
Updated: July 23, 2019
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from Adobe.
Colorado Department of Higher Education
1560 Broadway
Suite 1600
Denver, CO 80202
Connecticut Office of Higher Education
450 Columbus Boulevard, Suite 510,
Hartford, CT 06103-1841
- Connecticut student complaints
- request a complaint form by email to edinfo@ctohe.org
Delaware Department of Education
Higher Education Office
John G. Townsend Building
401 Federal St.
Dover, DE 19901
District of Columbia Education Licensure Commission
Office of the State Superintendent of Education
810 1st St. NE
9th Floor
Washington, DC 20002
- District of Columbia public complaints
- complaint form available as Word document at above link
Florida Commission for Independent Education
325 W. Gaines St.
Suite 1414
Tallahassee, FL 32399-0400
Georgia Nonpublic Postsecondary Education Commission
2082 East Exchange Pl.
Suite 220
Tucker, GA 30084-3300
Georgia Attorney General's Office
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from Adobe.
Hawaii Postsecondary Education Authorization Program
Department of Commerce and Consumer Affairs
P.O. Box 541
Honolulu, HI 96809
Idaho State Board of Education
P.O. Box 83720
Boise, ID 83720-0037
- Idaho student complaint procedures
- complaint form available as PDF and Word document at above link
Illinois Board of Higher Education
1 N. Old State Capitol Plaza,
Suite 333
Springfield, Illinois 62701-1377
Indiana Commission for Higher Education
101 W. Ohio St.
Suite 300
Indianapolis, IN 46204-4206
Iowa College Student Aid Commission
430 East Grand Ave.
Floor 3
Des Moines, IA 50309-1920
Kansas Board of Regents
1000 SW Jackson St.
Suite 520
Topeka, KS 66612-1368
- private postsecondary and out-of-state institutions operating in Kansas
- Kansas complaint process
Kentucky Council on Postsecondary Education
1024 Capital Center Dr.
Suite 320
Frankfort, KY 40601
Louisiana Board of Regents
1201 N. Third St., Suite 6-200
Baton Rouge, LA 70802
Maine Department of Education
23 State House Station
Augusta, ME 04333-0023
Maine Attorney General's Office
Student complaints will be investigated by the Office of the Attorney General or the Maryland Higher Education Commission.
Complaints should be directed to:
Maryland Attorney General's Office
Consumer Protection Division
200 St. Paul St.
Baltimore, MD 21202
toll free: 888-743-0023
local: 410-528-8662
Massachusetts Department of Higher Education
One Ashburton Pl.
Room 1401
Boston, MA 02108
Massachusetts Attorney General's Office
Michigan Michigan Department of Licensing and Regulatory Affairs
P.O. Box 30004
Lansing, MI 48909
Michigan Department of Licensing and Regulatory Affairs
P.O. Box 30004
Lansing, MI 48909
Michigan Attorney General's Office
Minnesota Office of Higher Education
1450 Energy Park Drive
Suite 350
St. Paul, MN 55108
- school licensure and registration (including out-of-state public postsecondary educational institutions
- Minnesota complaints (includes how to file)
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
Mississippi Attorney General's Office
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from Adobe.
Missouri Department of Higher Education
P.O. Box 1469
Jefferson City, MO 65102-1469
- policy on complaint resolution (complaint process) PDF
Missouri Attorney General's Office
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from Adobe.
Montana University System
P.O. Box 203201
Helena, MT 59620-3201
Nebraska's Coordinating Commission for Postsecondary Education
140 N. 8th St.
Suite 300
Lincoln, NE 68508
Nevada Commission on Postsecondary Education
8778 South Maryland Pkwy.
Suite 115
Las Vegas, NV 89123
Nevada Attorney General's Office
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from Adobe.
New Hampshire Department of Education
Division of Higher Education - Higher Education Commission
101 Pleasant St.
Concord, NH 03301-3860
New Jersey Office of the Secretary of Higher Education
P.O. Box 542
Trenton, NJ 08625-0542
New Mexico Higher Education Department
2048 Galistro St.
Santa Fe, NM 8705-2100
- New Mexico complaints
- complaint form, FERPA release form and HIPPA release form available at the link above as fillable Word documents
University of North Carolina Board of Governors
- North Carolina student complaints
- send to:
North Carolina Post-Secondary Education Complaints
c/o Cherisa Williams
University of North Carolina General Administration
910 Raleigh Rd.
Chapel Hill, NC 27515-2688
North Dakota University System
- North Dakota student complaints
- send to:
Tanya Spilovay, D.Ed.
Director of Distance Education and State Authorization
1815 Schafer St.
Suite 202
Bismark, ND 58501-1217
Ohio Board of Regents
25 South Front St.
Columbus, OH 43215
Oklahoma State Regents for Higher Education
655 Research Pkwy.
Suite 200
Oklahoma City, OK 73104
Oregon Office of Student Access and Completion
Office of Degree Authorization
1500 Valley River Dr.
Suite 100
Eugene, OR 97401
Pennsylvania Department of Education
Division of Higher and Career Education
333 Market St.
12th Floor
Harrisburg, PA 17126-0333
Consejo de Educatión de Puerto Rico
P.O. Box 19900
San Juan, PR 00910-1900
South Carolina Commission on Higher Education
1122 Lady St.
Suite 300
Columbia, SC 29201
South Carolina Attorney General's Office
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from Adobe.
South Dakota Secretary of State's Office
Postsecondary Education
State Capitol
500 East Capitol Ave.
Pierre, SD 57501-5070
Tennessee Higher Education Commission
404 James Robertson Pkwy.
Suite 1900
Nashville, TN 37243
Tennessee Attorney General's Office
Note: You will need Adobe Reader to read PDF documents. If it is not installed on your computer, download it for free from Adobe.
Texas Higher Education Coordinating Board
P.O. Box 12788
Austin, TX 78711-2788
Utah Division of Consumer Protection
P.O. Box 146704
Salt Lake City, UT 84114-6704
Vermont State Agency of Education (Board of Education)
120 State St.
Montpelier, VT 06620
State Council of Higher Education for Virginia
101 N. 14th St.
10th Floor
Richmond, VA 23219
Washington Student Achievement Council
917 Lakeridge Way SW
Olympia, WA 98502
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd.
E. Suite 700
Charlestown, WV 25301
Wisconsin Educational Approval Board
201 W. Washington Ave.
3rd Floor
Madison, WI 53703
- Wisconsin student complaints
- complaint process and the complaint form (Word) available at the above link
Wyoming Department of Education
2300 Capitol Ave.
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-2060
- Wyoming student complaints
- complaint process (Word document) and the complaint form (PDF) available at the above link
Wyoming Attorney General's Office
Note: The State Higher Education Executive Officers Association (SHEEO) conducts an annual state authorization survey which is a major resource for this webpage. The survey information can now be found at the NC-SARA website under the title of "The State Authorization Guide: A collection of state laws, regulations, and requirements for institutions serving out-of-state students". For information about the State Authorization Guide, please contact Marianne Boeke at NC-SARA: mboeke@nc-sara.org or (303) 242-5037.