In case of an emergency, call 911
If you or a friend are in need of immediate assistance, do not delay in contacting appropriate agencies equipped to help you.
Local and National Mental Health Crisis and Suicide Hotlines
National Suicide and Crisis Lifeline
Call or text 988, Live Chat: https://988lifeline.org/chat
For TTY Users: Use your preferred relay service or dial 711 then 988
The 988 Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones
The Mobile Crisis Assessment Team (MCAT)
315-732-6228
Available 24 hours a day | 7 days a week
A team of licensed mental health professionals available to provide emotional and crisis support to individuals in Oneida, Herkimer, Schoharie, Otsego, Delaware, and Chenango counties.
New York State Suicide Crisis Hotlines by County
Use the following link to access a comprehensive list of New York State suicide crisis phone numbers for local county mental health clinics or mental health units of hospitals.
SUNY Crisis Text Line
Text Got5U to 741-741
Available 24 hours a day | 7 days a week | free and confidential
Middle Earth Peer Assistance Hotline
The hotline is open 1pm through midnight, Monday to Thursday, and Fridays at 1pm until Midnight on Sundays during the academic year.
SAMHSA (Substance Abuse and Mental Health Services Administration)
Disaster Distress Helpline 1 (800) 985-5990
Available 24 hours a day | 7 days a week
*To connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and they will connect to a live interpreter.
*For Deaf and Hard of Hearing ASL Callers, call 1-800-985-5990 from your video phone or use the following link: https://vibrant.aslnow.io/app/8/10004
Veterans Crisis Line
Dial 988 and press “1” or text 838255, or
Live Chat: https://www.veteranscrisisline.net/get-help-now/chat
Available 24 hours a day | 7 days a week | free and confidential support
LGBT National Hotline
888-843-4564
Available Monday – Friday 4:00pm – midnight, Saturdays 12:00pm – 5:00pm (EST), Monday
– Friday 1:00pm – 9:00pm, Saturdays 9:00am – 2:00pm (PST)
Provides free and confidential support to individuals on issues and concerns including but not limited to coming out, gender and/or sexual identity, relationship concerns, bullying, workplace issues, HIV/AIDS anxiety, safe sex information, suicide, and more.
TrevorLifeline
1 (866) 488-7386 or text START to 678-678
Live Chat: https://www.thetrevorproject.org/get-help
Available 24 hours a day | 7 days a week | free and confidential
LGBTQ organization focused on suicide prevention and mental health crisis intervention for LGBTQIA+ individuals.
TransLifeline
877-565-8860 (US), 877-330-6366 (Canada)
Free and confidential
As of January 1st, 2024, Trans Lifeline’s hotline operating hours are Monday through Friday:
- 10 AM – 6 PM Pacific
- 11 AM – 7 PM Mountain
- 12 PM – 8 PM Central
- 1 PM – 9 PM Eastern
TransLifeline is a peer support phone service run operated by trans individuals for trans and questioning peers. When you call, you’ll speak to a trans/non-binary peer operator.
Not ready to speak with a licensed counselor but need someone to talk to that can listen without judgement and understand the challenges LGBTQIA+ individuals face? Use the following link to access a list of MVCC faculty and staff that are committed to equal civil rights, gender equality, and support LGBTQIA+ individuals on MVCC campuses: https://www.mvcc.edu/lgbtq/allies-on-campus.php
Sexual Assault/Domestic Violence Hotlines
YWCA Domestic and Sexual Violence Crisis Services (Oneida County)
Call or text 315-797-7740
Available 24 hours a day | 7 days a week | free and confidential
YWCA Child Abuse and Sexual Violence Crisis Services (Herkimer County)
Call only: 315-866-4120
Available 24 hours a day | 7 days a week | free and confidential
Oneida and Herkimer County chat: www.ywcamv.org/chat
The National Domestic Violence Hotline
1 (800) 799-7233 or text START to 88788
Live Chat: https://www.thehotline.org
Available 24 hours a day | 7 days a week | free and confidential
The National Sexual Assault Hotline
1 (800) 656-4673
Live chat: https://hotline.rainn.org/online
Available 24 hours a day | 7 days a week | free and confidential
National Dating Abuse Helpline
1 (866) 331-9474, text LOVEIS to 22522,
Live chat: https://www.loveisrespect.org
Available 24 hours a day | 7 days a week | free and confidential
StrongHearts Native Helpline
844-762-8483
Live Chat: https://strongheartshelpline.org/
Available 24 hours a day | 7 days a week
StrongHearts Native Helpline is a domestic violence and dating violence helpline for American Indians and Alaska Natives, offering culturally appropriate support and advocacy.